Why am I not receiving emails from Reimbi?

Modified on Fri, 21 Feb 2020 at 01:21 PM

These instructions are intended for Reimbi customers.  If staff users are not receiving their invitations or notifications from Reimbi, please follow the steps below to troubleshoot.

Emails from Reimbi may be blocked by your company's email gateway.  First, check if the emails landed in your spam folder and search your inbox for "Reimbi".  If you are unable to locate the email, please have your IT Team whitelist the following IP address:

Your IT team may also whitelist our sending domain:


For any other questions or concerns, please reach out to support@reimbi.com for more information.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article